Telephonic Support Associate
Clinical Careers Page(10 days ago)
About this role
The Telephonic Support Associate at CVS Health provides inbound and outbound call support related to pre-certification processes for Medicare and Commercial Insurance, assisting members and providers. They handle inquiries, conduct non-clinical research, and maintain accurate documentation within a healthcare setting.
Required Skills
- Customer Service
- Call Center
- Medical Terminology
- Benefits Verification
- Documentation
- Communication Skills
- Microsoft Word
- Microsoft Excel
- Healthcare Support
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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