Telephony Engineer
HappyRobot
About this role
HappyRobot is seeking a Senior Telephony Engineer to lead the design, integration, and management of enterprise telephony and contact center solutions, working with platforms like NICE CXone, RingCentral, and Genesys. The role involves ensuring seamless voice infrastructure, optimizing call processes, and collaborating with various teams to deliver high-quality communication experiences.
Skills
About HappyRobot
www.happyrobot.aiHappyRobot is an innovative AI-native operating system designed to streamline and enhance business operations through intelligent automation. It empowers organizations by deploying custom AI workers that can perform tasks ranging from customer interactions to data analysis, thereby improving efficiency and decision-making capabilities. With a focus on real-time processing and seamless integration across various systems, HappyRobot aims to transform how businesses manage their workforce and operations. By leveraging AI, it helps companies achieve greater productivity and insightful analytics while reducing costs.
Recent company news
MicrosoftHappyRobot builds AI workflows for global commerce - Microsoft for Startups Blog
Oct 15, 2025
ReutersHappyRobot raises $44 million to expand AI agents for freight operators
Sep 3, 2025
The SaaS NewsHappyRobot Raises $44 Million in Series B
Sep 4, 2025
TipRanksHappyRobot Emphasizes Omnichannel AI Workflows for Customer Engagement
3 weeks ago
SiliconANGLEHappyRobot secures $44M to automate supply chain communications with AI agents
Sep 3, 2025
About HappyRobot
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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