Temporary Part-Time Service Whitby Associate (Anticipated up to 12 months)
Whitby(18 days ago)
About this role
The Town of Whitby is seeking a Service Whitby Associate to provide high-quality customer service across various channels. The role involves managing inquiries, processing payments, resolving issues, and supporting service transformation initiatives, with an emphasis on positive community engagement and operational efficiency.
Required Skills
- CRM
- Call Center
- Workday
- GIS
- Customer Service
- Communication
- Problem Solving
- Critical Thinking
- Documentation
- De-escalation
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