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© All Rights Reserved. ApplyBlast.com
Lentech
The Ticket Coordinator manages dedicated ticket queues, prioritizing work and assigning tickets to technical resources to resolve end-user concerns while maintaining service level agreements. The role involves monitoring queues to ensure SLAs are met, assigning out-of-scope tickets to appropriate teams, and facilitating resource allocation based on workload. This position requires a current TS/SCI w/ FSP clearance and experience in a customer-centric or communications role.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lentech.
4% above the average for this role