Independent Software
The Ticket Coordinator manages dedicated ticket queues to ensure end-user issues are properly prioritized and assigned to the appropriate technical resources for resolution. This role involves monitoring ticket activity, supporting effective resource allocation, and ensuring established service levels and objectives are consistently met. The position requires strong organizational, communication, and multitasking skills to thrive in a fast-paced, high-stress environment.
Independent Software: Home of efficient and effective information technology services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Independent Software.
Independent Software didn’t post a salary, so this is our estimate from similar listings.