Tier 1 & 2 Technical Support Agent
Tendril
About this role
This role involves providing technical support to restaurants, ensuring their technology systems like POS and network infrastructure stay operational. The position is remote, fast-paced, and customer-focused, requiring troubleshooting, ticket management, and effective communication.
Skills
About Tendril
tendril.usTendril is a product design and development studio that helps organizations build digital products and brand experiences. They combine user research, UX/UI design, and engineering to deliver web and mobile apps, interactive websites, and visual identities. Tendril works with startups and mission-driven organizations using a collaborative, user-centered process. They emphasize thoughtful craft, clean front-end development, and scalable technical implementation to drive measurable outcomes.
About Tendril
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Tendril.
Salary
$24k – $36k
per year