bdrsolutionsllc
The Tier 1 Desktop Support Agent provides frontline technical support for JOMIS customers across the Military Health System, resolving end-user issues related to operational medicine applications and mobile devices. This role ensures timely incident resolution and supports mission-critical workflows for deployed and clinical environments. The position requires strong communication skills and familiarity with ITSM processes to assist users via phone, ticketing, and chat.
Headquarters
Leesburg, Virginia, United States
Company Size
51-200 employees
Founded
2016
BDR Solutions LLC is a professional services firm that helps small and mid-sized businesses solve operational and technology challenges through tailored business and IT solutions. They offer strategy and consulting alongside implementation services such as website and software development, cloud and infrastructure support, and managed IT/digital services. The company emphasizes practical, measurable outcomes and responsive client support to streamline operations and drive growth. BDR Solutions positions itself as a collaborative partner focused on delivering scalable, cost-effective solutions for diverse industry needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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