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© All Rights Reserved. ApplyBlast.com
Executive 1 Holding
HumanTouch is seeking a Tier 1 Help Desk Technician to provide IT support for a federal government customer, diagnosing and resolving routine hardware and software issues for over 22,000 worldwide users. The role involves managing support requests via phone, email, and web/intranet, utilizing remote assistance, and maintaining ticket records in ServiceNow. Technicians are expected to follow Standard Operating Procedures and escalate unresolved issues to higher tiers as needed.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Executive 1 Holding.
40% below the average for this role
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