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© All Rights Reserved. ApplyBlast.com
iCapital
iCapital is seeking a Tier 1 Production Support Analyst to provide front-line technical support for its annuities eApplication platform, ensuring timely resolution of client inquiries and system-related issues. This role serves as a critical point of contact for clients, delivering exceptional service while troubleshooting technical challenges and collaborating across teams to maintain platform performance. The position supports clients during the 8:00 AM to 5:00 PM EST shift and operates within a collaborative, fast-paced environment.
iCapital is a leading financial technology platform that powers the alternative investment marketplace by connecting wealth managers, asset managers, and institutional investors. The company offers technology solutions for discovering, investing in, and managing alternative investments, structured notes, and annuities at scale. iCapital also provides tools for portfolio construction, investment reporting, investor onboarding, and fund distribution across global markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for iCapital.