Keyloop
The Tier 1 Support Analyst will provide first‑line assistance for parts and service processes, handling case logging, investigation, and resolution while communicating clearly with customers and internal teams. The role requires strong analytical, problem‑solving, and communication skills to ensure timely support and contribute to service excellence.
Keyloop is an automotive retail technology company trusted by 20,000+ retailers and 80 OEMs across 90+ countries. It offers the Fusion Automotive Retail Platform, encompassing solutions for sales, acquisition, marketing, vehicle management, aftersales service, and dealer management systems (DMS). Keyloop's products are designed to help automotive dealers and OEMs streamline operations, increase profitability, and enhance the customer experience across the full retail lifecycle.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Keyloop.
Keyloop didn’t post a salary, so this is our estimate from similar listings.
104% above the average for this role