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© All Rights Reserved. ApplyBlast.com
Netrix Global
The Tier 1 Support Technician provides first‑level technical assistance to Netrix Global customers, handling inbound calls, emails, and alerts, documenting incidents in the ITSM tool, and escalating issues as needed. The role ensures timely, accurate responses, maintains knowledge‑base documentation, and supports continuous improvement of service desk operations.
Headquarters
Bannockburn, Illinois, United States
Engineering-led IT consulting and managed services with 600+ experts. Cybersecurity, cloud migration, and digital workplace solutions since 1989.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Netrix Global.
Netrix Global didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role
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