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© All Rights Reserved. ApplyBlast.com
eSentire
This role provides front-line technical support for eSentire's Managed Detection and Response (MDR) offerings, ensuring products and services remain in a healthy operational state for clients. The successful candidate will handle inbound and outbound customer inquiries, perform initial triage, and escalate issues as necessary while maintaining strong communication with stakeholders. The position requires a detail-oriented professional with a background in IT support, networking, and Linux operating systems.
eSentire is a cybersecurity company and leader in Controlled Autonomy SecOps, delivering Managed Detection and Response (MDR) services powered by its Atlas AI platform and a 24/7 expert human SOC. Their operating model pairs agentic AI operatives with human-judgment controls to find exposures before attackers, stop threats at machine speed, and continuously strengthen defenses across any vendor stack. With 25+ years of experience protecting 2,000+ organizations across 35+ industries, eSentire also offers Digital Forensics and Incident Response, Autonomous Pen Testing, and Continuous Threat Exposure Management (CTEM).
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for eSentire .