jsitel
The Tier 1 Tech Support Technician provides essential technical support to customers by troubleshooting and resolving peripheral-related issues via inbound and outbound calls. This on-site role in Madison, Mississippi, requires collaboration with the Contact Center team to ensure efficient and professional customer service. The position involves managing ticketing queues, maintaining quality assurance ratings, and supporting ongoing projects.
Headquarters
Greenbelt, Maryland, United States
Company Size
201-500 employees
Founded
1962
Gravity Forms is a leading WordPress plugin that offers a powerful, drag-and-drop form builder for creating complex, multi-page forms with conditional logic. It supports data collection, file uploads, and a wide ecosystem of add-ons for payments, CRM, marketing automation, and analytics, enabling seamless workflow automation. The plugin emphasizes developer-friendly APIs, extensive documentation, and reliable support, making it a trusted choice for websites of all sizes. Gravity Forms is developed by Rocketgenius, a company focused on scalable, enterprise-grade form solutions for the WordPress ecosystem.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for jsitel.
jsitel didn’t post a salary, so this is our estimate from similar listings.