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Tier 2 Help Desk System Technician at silosmashers - ApplyBlast

Tier 2 Help Desk System Technician

silosmashers

1 month ago

Washington, District of Columbia, United States

Onsite

Full Time

Medior

0 applicants

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About this role

SiloSmashers is hiring a Tier 2 Help Desk System Technician to support a multi-tier service desk for a federal client, focusing on troubleshooting and repairing workstations, peripherals, applications, and operating systems. The role involves diagnosing initial trouble tickets, collaborating with engineering teams to resolve issues, and maintaining network services. The ideal candidate will possess a strong interest in learning new technologies and a proven ability to solve engineering problems collaboratively.

Responsibilities

Troubleshoot and resolve desktop hardware, software, and network issues
Create and manage user accounts using Active Directory and Exchange
Image, install, and configure workstations and laptops using MECM

Skills

Qualifications

CompTIA A+Network+CompTIA Security+

About silosmashers

silosmashers.com

Headquarters

Reston, Virginia, United States

Company Size

51-200 employees

Founded

1992

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SiloSmashers, Inc. is a consulting firm that helps government agencies and large corporations reimagine how they manage programs by breaking down siloed operations. It provides Strategy Development services—including Peak Performance™ and Process and Policy Improvement—and supports execution through Cyber Security and Program & Project Management. The company also delivers Technology Business Management and Business Intelligence Solutions to help clients realize results and achieve peak efficiency.

About silosmashers

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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