Tier 2 Help Desk Technician - Clearance Required

LMI is seeking a Help Desk Technician to deliver Tier 2 and 3 technical support for the Army Training Information System, ensuring mission-critical application availability for the U.S. Army. The role involves troubleshooting complex issues, managing support workflows, transitioning testing processes to automation, and collaborating with developers and security teams to enhance system functionality. Candidates must possess a Secret security clearance and combine strong problem-solving abilities with expertise in federal deployment and training doctrine.