Tier 2 IT Technician - Grand Rapids MI
Applied Innovation
About this role
Applied Innovation is seeking a Tier 2 IT Support Specialist responsible for troubleshooting, resolving technical issues, and maintaining IT environments for clients. The role emphasizes delivering exceptional customer service, supporting various operating systems, networks, and cloud-based systems, and mentoring Tier 1 technicians.
Skills
About Applied Innovation
appliedinnovation.comApplied Innovation is a business technology provider that delivers managed IT and automation solutions alongside document hardware and services — including copiers, printers, paperless workflows, secure shredding, and medical waste disposal. They position themselves as a single partner for organizations seeking to streamline operations, secure sensitive information, and modernize workflows. Applied Innovation combines technology, service, and compliance-focused disposal to keep businesses running smart and protected.
About Applied Innovation
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Applied Innovation.
Salary
$48k – $58k
per year