Service Desk Analyst Tier 1

Medical Care of Boston Management Corporation(15 days ago)

OnsiteFull TimeMedior$21,000 - $36,000IT Support

About this role

The Service Desk Analyst at Beth Israel Lahey Health provides Tier 1 support to ensure the proper operation of IT systems, assisting colleagues with troubleshooting and resolving hardware, software, and network issues. The role emphasizes customer service, technical support, and collaboration to maintain high service levels across the organization.

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Required Skills

Windows
Active Directory
MS Office 365
Network
Help Desk

Qualifications

High School diploma or GED

About Medical Care of Boston Management Corporation

cms.gov

The Centers for Medicare & Medicaid Services (CMS) is a federal agency within the U.S. Department of Health and Human Services (HHS) that administers the nation's major healthcare programs, including Medicare and Medicaid. CMS is responsible for overseeing the healthcare system in the United States, ensuring access to high-quality healthcare services and improving health outcomes for its beneficiaries. Through its initiatives and regulations, CMS aims to provide a more transparent healthcare system and reduce costs while enhancing care delivery across the nation.

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