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© All Rights Reserved. ApplyBlast.com
RealManage Family of Brands
The Tier 2 Product Support Specialist serves as a liaison between software users and the engineering team, focusing on troubleshooting product issues, documenting defects, and improving the overall user experience. This role involves collaborating with support and front-office staff to resolve technical problems, provide training, and enhance knowledge base resources. The specialist also participates in engineering discussions to provide user context and ensure releases meet customer expectations.
RealManage combines local, personalized support teams with purpose-built technology to simplify daily management, maximize community value and drastically
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RealManage Family of Brands.
22% below the average for this role