Technical Support Specialist – Tier 2
Mealticket
About this role
The Technical Support Specialist - Tier 2 provides advanced technical support for the MarketMan platform, handling complex issues, escalations, and customer communication. The role includes troubleshooting, collaboration with product teams, and maintaining expertise on product features and defects.
Skills
About Mealticket
mealticket.comMeal Ticket is a SaaS provider of distribution management software tailored to foodservice distributors. Their platform delivers better data, analytics and operational tools so distributors can maximize profits, find new opportunities, and make more confident business decisions. The suite centralizes key workflows—pricing, sales enablement, ordering and business intelligence—to surface actionable insights and direction. Distributors use Meal Ticket to streamline operations, improve margins and grow sales.
About Mealticket
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mealticket.
Salary
$132k – $177k
per year
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