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© All Rights Reserved. ApplyBlast.com
culture-fits
We are seeking a skilled and dependable Tier 2 Service Desk Engineer to support managed services clients in a fast-paced MSP environment. This role focuses on resolving escalated tickets from Tier 1, handling moderately complex technical issues, and contributing to consistent, high-quality service delivery. The ideal candidate has strong troubleshooting skills, understands MSP workflows, and is comfortable working directly with clients while collaborating closely with Tier 1 and Tier 3 teams.
Culture Fits is a premier recruitment and staffing company with over 15 years of experience specializing in connecting top talent with managed service providers (MSPs) and leading companies. Their approach goes beyond matching technical skills by prioritizing cultural alignment to ensure candidates integrate seamlessly and contribute to long-term organizational success. Culture Fits serves both job seekers and employer clients, offering services such as vacancy submissions, resume intake, and job search tools.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for culture-fits.
culture-fits didn’t post a salary, so this is our estimate from similar listings.
7% above the average for this role