Tier 2 Technical Support Specialist
Pure IT CUSO
About this role
A Tier 2 Technical Support Specialist at this Managed Services Provider focuses on resolving escalated IT issues, supporting various environments and technologies, and mentoring junior staff. The role involves ensuring clients receive exceptional service and proactive solutions to their technical challenges, mainly in the financial and credit union sectors.
Skills
About Pure IT CUSO
pureitcuso.comPure IT delivers strategic technology services tailored for credit unions, offering consulting, IT project delivery, and managed services focused on the financial cooperative sector. They help credit unions modernize infrastructure, manage vendors and cloud transitions, and strengthen cybersecurity and compliance to improve member experience and operational resilience. Pure IT positions itself as a trusted IT partner combining industry-specific expertise and practical implementation to reduce risk and accelerate digital transformation.
About Pure IT CUSO
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Pure IT CUSO.
Salary
$52k – $70k
per year
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