Tier 3 Service Engineer

SPAN(3 days ago)

New York, NY, Boston, MA, Pittsburgh, PAOnsiteFull TimeMedior$94,700 - $112,000Customer Support

About this role

Span is seeking a Service Engineer to join its operations team. The role involves providing technical support, troubleshooting complex product issues, managing field service activities, and collaborating with engineering and customer support teams.

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Required Skills

Troubleshooting
Customer Support
Linux
SQL
Network Troubleshooting
Python
Hardware
Electronics
Power Electronics
IoT

About SPAN

www.span.io

SPAN is a leader in smart electrical panels, specializing in innovative solutions that provide enhanced visibility and control over home energy use. Their products, such as the SPAN Panel, empower homeowners with circuit-level monitoring and management via a user-friendly app, allowing for real-time insights and optimizations to reduce energy costs. Additionally, SPAN integrates seamlessly with renewable energy sources and electric vehicle chargers, ensuring a more efficient and sustainable home energy ecosystem. By reinventing traditional panels, SPAN aims to make homes smarter and more self-sufficient while supporting electrification efforts.

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