Product Support Specialist - Tier 1
WiredPeople, Inc.
About this role
A Product Support Specialist role focused on providing technical assistance for a SaaS platform, troubleshooting complex issues, and collaborating with engineering teams to ensure system reliability and customer satisfaction.
Skills
About WiredPeople, Inc.
wiredpeopleinc.comWiredPeople is a recruiting and talent‑procurement firm that helps organizations find professionals in cybersecurity, public health, and information technology. They focus on smart, flexible strategies to accelerate hiring and connect employers with qualified candidates in those sectors. The site positions WiredPeople as a resource for both employers seeking talent and professionals looking for roles, emphasizing faster, targeted placement to grow team capacity.
About WiredPeople, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$48k – $56k
per year