Tier 3 Support Engineer - Blueflame AI (New York)

Datasite

5 days ago

3.6 on Glassdoor

New York City, NY

Hybrid

Full Time

Senior

1 applicant

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About this role

Blueflame AI at Datasite is seeking a Tier 3 Support Engineer to resolve complex technical issues, analyze logs and code, and collaborate with engineering teams to improve products. The role involves providing advanced support to clients in a hybrid New York City-based work environment.

Skills

Qualifications

Bachelor’s Degree in Computer Science or related field

About Datasite

datasite.com

Datasite provides secure software solutions for managing financial transactions encompassing mergers and acquisitions (M&A), restructuring, and capital raising. Its flagship product, a virtual data room (VDR), enables dealmakers to share and collaborate on sensitive documents with rigorous security, significantly speeding up deal timelines. The platform is recognized for its advanced features, including AI/ML-enabled tools for automating processes like document redaction. Trusted by investment banks, private equity firms, and law practices globally, Datasite is pivotal in supporting clients throughout the entire deal lifecycle while ensuring compliance with regulations such as GDPR and CCPA.