thetaray
ThetaRay is seeking a Tier 3 Technical Support Engineer to resolve escalated technical issues, support customers throughout onboarding and production phases, and contribute to knowledge management and on‑call rotations. The role requires strong Linux sysadmin, networking, and Kubernetes experience, along with excellent problem‑solving and customer communication skills.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2013
ThetaRay provides cognitive AI-driven financial crime compliance software for AML transaction monitoring, sanctions screening, and risk profiling. Its platform applies advanced machine learning and unsupervised anomaly detection to identify hidden and evolving threats in real time across payments, wire transfers, trade finance and crypto while aiming to reduce false positives and investigative workload. Delivered as scalable on‑premise or cloud solutions for banks, payment processors, fintechs and crypto exchanges, ThetaRay helps organizations meet regulatory obligations and accelerate investigations with explainable alerts and analytics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for thetaray.
thetaray didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role