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Proven IT
The Tier I Engineer provides first-level technical support and troubleshooting for managed IT services, addressing customer needs through phone and remote diagnostics. This role involves analyzing issues, resolving technical problems, and maintaining detailed documentation to ensure continuity of support. The position requires collaboration with team members and third-party vendors to deliver effective solutions for client IT infrastructure.
Looking for an IT solutions provider in Illinois and Indiana? We deliver business IT solutions and advanced technology services that power smarter, scalable growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Proven IT.
Proven IT didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role