DataPerk
DataPerk is seeking a Support Services Tier 1 professional to join their Birmingham, AL team, playing a crucial role in client support operations and technical service delivery. The position involves managing client tickets, coordinating with technicians and vendors, and providing first-line technical assistance across various IT systems. This role requires strong customer service skills and adaptability to ensure timely resolution of client issues and high satisfaction.
Discover DataPerk's 20 years of expertise in managed IT services & technology solutions for your business needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for DataPerk.
DataPerk didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role
Service Desk Support Technician - Level 2
All Nippon Airways
Tier 1 Technician
Red River
Service Desk Analyst (Tier 2)
Virtual Technologies Group
Tier I Engineer
Proven IT
Tier 2 Systems Engineer (Microsoft 365 & Government Cloud)
Managed IT And Compliance Solutions - On Call Computer Solutions
Service Desk Analyst (Tier 2)
Virtual Technologies Group