Empower AI
The Tier II Deskside Technician provides advanced technical support and systems analysis for hardware, software, and network incidents across classified DoD networks. The role includes designing workstation imaging, managing PKI token issuance as a Trusted Agent, handling vulnerability remediation, and maintaining MFA token inventories, all while delivering high‑quality customer service to federal users.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.
10% above the average for this role
Registration Authority - CAC/PKI
General Dynamics Information Technology
Tier II Remote Support Technician (Solution Center)
North State Stone
Intermediate Systems Administrator
ASRC Federal
Deskside Technician - Tier 2
IntelliDyne, LLC
Identity & Access Management (IAM) Technician
Delta Solutions & Strategies
Registration Authority Lead - CAC/PKI
General Dynamics Information Technology