Transparentbpo
The Travel Pass Group Program Team Lead will lead and support a team of agents handling inbound hotel reservation and sales calls. The role focuses on coaching agents to deliver strong sales performance, accurate reservations, and an excellent customer experience. The Team Lead sets the example for the team through punctuality, professionalism, and a positive attitude, and works closely with the supervisor and trainers to keep agents on track to meet their goals.
Headquarters
Rockville, Maryland, United States
Company Size
1001-5000 employees
Founded
2009
Transparent BPO is a contact center outsourcing firm that designs customizable, brand‑boosting BPO solutions tailored to each client’s business needs. The company positions itself as “contact center outsourcing transformed,” emphasizing bespoke programs that integrate with a client’s brand and operations. Businesses can reach them in the U.S. at 1-800-276-5140.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Transparentbpo.
Transparentbpo didn’t post a salary, so this is our estimate from similar listings.
15% below the average for this role