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© All Rights Reserved. ApplyBlast.com
PingWind Inc
The Token Support Customer Service Representative provides Tier 1 help desk support for token-related issues and password resets for the FSA IAM systems, serving as the first point of contact for users needing assistance with hard tokens, two-factor authentication, and account access problems. The role involves handling inbound calls and emails, processing token requests, shipping tokens, and performing standard Tier 1 help desk functions during core business hours.
Headquarters
Annandale, Virginia, United States
Company Size
51-200 employees
Founded
2015
PingWind Inc is an SBA-certified Service Disabled Veteran Owned Small Business (SDVOSB) headquartered in Annandale, VA, providing mission-critical IT services to Federal Government clients. The company specializes in cybersecurity, system modernization, cloud services, infrastructure optimization, and AI-driven automation. With over 250 employees across 37 states, PingWind helps clients secure information, modernize systems, and optimize performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for PingWind Inc.
17% above the average for this role