Help Desk Lead
SOSi
About this role
SOSi is seeking a Help Desk Lead to manage technical support operations, focusing on IAM, security policies, and cloud authentication systems. The role involves developing workflows, managing SLAs, and ensuring high-quality IT support for a DoD customer, predominantly in secure, high-stakes environments.
Skills
Qualifications
About SOSi
sosi.comSOSi is a company that provides mission support, logistics, and technology services, primarily serving government and defense-related customers.
About SOSi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for SOSi.
Salary
$134k – $182k
per year