Trainer - Service Center (m/w/d)
FIS(21 days ago)
About this role
A Trainer in the Service Center's Trainings & Quality team in Nürnberg who develops training programs and supports employee development. The role acts as a coach-on-the-job and liaison to management, helping elevate customer-service standards and supporting continuous improvement.
Required Skills
- Training
- Coaching
- Customer Communication
- Onboarding
- KPI Analysis
- Process Improvement
- Presentation
- Quality Assurance
- Stakeholder Management
- Analytical Thinking
Qualifications
- Kaufmännische Ausbildung
- Ausbilderschein
About FIS
fisglobal.comFIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
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