Trainer
Probe Group(2 months ago)
About this role
A Training Facilitator at Probe Group responsible for developing and delivering training programs for call center new hires and ongoing refresher courses. The role focuses on designing curricula, conducting assessments and coaching trainees to improve performance while supporting operations and maintaining training records.
Required Skills
- Training Design
- Facilitation
- Curriculum Development
- Adult Learning
- Presentation Skills
- Coaching
- Assessment
- Record Keeping
- Communication
- Computer Literacy
+2 more
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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