TDCX
The Trainer/Quality role at TDCX in Japan involves conducting orientation sessions, planning and delivering comprehensive training programs for new hires, and developing educational materials. The position requires evaluating training effectiveness, conducting training needs analysis, and driving service quality initiatives to ensure continuous improvement. This role supports the growth of forward-thinking brands by enhancing staff performance and maintaining high service standards.
TDCX is a leading provider of business process outsourcing (BPO) services in customer experience & Asia-Pacific's best outsourced contact centre with global workspaces in Singapore, Malaysia, Thailand, Philippines, Hong Kong, China, Japan, India, Romania, Spain and Colombia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDCX.
TDCX didn’t post a salary, so this is our estimate from similar listings.