Collegis Education
This role supports the Personal Support Center by preparing, coaching, and developing agents to deliver consistent, high-quality service across omnichannel support workflows. The position leads onboarding, training, proficiency validation, and quality coaching initiatives to build agent readiness and drive continuous improvement. It involves designing learning solutions, conducting quality reviews, and leveraging AI-enabled tools to enhance training effectiveness and service standards.
Headquarters
Hinsdale, Illinois, United States
Collegis provides higher education consulting services and technology management solutions that drive enrollment growth, student success, and impact
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Collegis Education.