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© All Rights Reserved. ApplyBlast.com
Collegis Education
The Technical Support Analyst serves as a mid-level subject matter expert for the Personal Support Center, monitoring support queues and providing real-time technical mentorship to Customer Service Associates. This role involves collaborating with technical teams to resolve escalated issues, developing knowledge base resources, and ensuring efficient case handling procedures. The position requires maintaining professional communication and acting as a secondary contact for system outages.
Headquarters
Hinsdale, Illinois, United States
Collegis provides higher education consulting services and technology management solutions that drive enrollment growth, student success, and impact
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Collegis Education.
47% below the average for this role