Pipedrive

Transaction Services Specialist, Disputes & Collections - Part Time FTC

Pipedrive(4 days ago)

HybridPart TimeMedior$20,000 - $40,000Finance Operations
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About this role

Pipedrive is seeking a part-time Transaction Services Specialist to manage customer disputes and collections. The role involves resolving invoice disputes, managing overdue accounts, and collaborating with various internal teams to ensure effective accounts receivable processes. The position emphasizes process optimization, detailed record-keeping, and customer-first communication within a collaborative, multicultural environment.

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Required Skills

  • Customer Service
  • Dispute Resolution
  • Collections Management
  • CRM
  • Account Reconciliation
  • Communication
  • Problem Solving
  • Process Improvement
Pipedrive

About Pipedrive

pipedrive.com

Pipedrive is a sales-focused CRM founded in 2010 that helps small and growing businesses manage leads, visualize sales pipelines, and close more deals. The platform emphasizes ease of use and provides pipeline management, activity tracking, email and calendar sync, workflow automation, reporting, and granular team permissions. Pipedrive also offers a marketplace of integrations to extend lead capture and workflows, and is marketed as a top user-rated CRM (around 4.5/5) with a 14-day free trial.

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