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Triage Program Manager at Zoox - ApplyBlast

Triage Program Manager

Zoox

1 month ago

3.5 on Glassdoor

Foster City, California, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

This role focuses on driving triage accuracy and routing for defects and safety-critical events while measuring and improving overall triage health through data analysis. The position involves program-managing triage tooling and automation, managing intake and escalation processes, and planning capacity across various teams. The ideal candidate will have a systems-oriented background with experience in technical program management or engineering operations.

Responsibilities

Drive triage accuracy and routing for defects and safety-critical events
Measure and improve triage health by tracking throughput and automation coverage
Program-manage triage tooling and automation to free up team capacity

Skills

About Zoox

zoox.com

Headquarters

Foster City, California, United States

Company Size

1001-5000 employees

Founded

2014

View Profile

Zoox designs and builds purpose‑built, bidirectional electric robotaxis and the full autonomy stack — hardware, sensors, and software — to enable on‑demand, driverless ride‑hailing. The company takes a safety‑first, rider‑focused approach, engineering vehicles from the ground up for urban, zero‑emission mobility rather than adapting passenger cars. Acquired by Amazon in 2020, Zoox is working to commercialize a complete autonomous mobility service that rethinks ride‑hailing for riders instead of drivers.