Ukrainian Quality Analyst

TaskUs(1 year ago)

HybridFull TimeMedior$77,742 - $104,323 (estimated)Quality Assurance

About this role

As a Quality Analyst at TaskUs, you will complete audits or evaluations focusing on various quality metrics including CSAT/NPS, Resolution Rate, and Policy Adherence. Your role will involve ensuring that monthly or weekly evaluation targets are met, contributing to team performance improvements and engaging in strategic projects.

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Required Skills

Auditing
Reporting
Coaching
Problem-solving
Performance Improvement

Qualifications

Graduate of any course (preferred)
At least one-year of work experience as a Quality Analyst (preferred)

About TaskUs

taskus.com

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.

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