Unified Communications Engineer

New Era Technology(22 days ago)

HybridFull TimeMedior$73,384 - $97,931 (estimated)Information Technology

About this role

The Unified Communications (UC) Engineer at New Era Technology BE designs, implements, and supports the company’s global UC portfolio to ensure reliable voice and video communication for national and international customers. The role includes onboarding customers to the UC cloud platform, participating in product evaluations and systems testing, and collaborating with teams across Belgium, the United States, and Australia. It serves as an escalation point for advanced support and contributes to platform enhancements to meet market requirements.

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Required Skills

Problem Solving
Communication
Customer Service
Collaboration
Detail Orientation
Microsoft Teams
Webex Calling
Zoom Phone
Cisco CUCM
SBCs

+14 more

Qualifications

Microsoft 365 Certified: Collaboration Communications Systems Engineer
CCNP Collaboration
SBC Vendor Certifications

About New Era Technology

neweratech.com

New Era Technology is an IT engineering and services firm that delivers mission-focused technology solutions for federal, defense, intelligence, and commercial clients. They specialize in systems integration, cloud modernization, cybersecurity, enterprise infrastructure, and managed services, along with program management and lifecycle sustainment for mission‑critical systems. New Era combines cleared technical staff and security-focused operations to provide end-to-end engineering, deployment, and support that keep complex, regulated IT environments resilient and compliant.