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© All Rights Reserved. ApplyBlast.com
Volvo Group
The Uptime Support Specialist serves as a key member of the Volvo Action Service and Mack OneCall teams, providing exceptional customer service and roadside assistance coordination for customers across North America. The role involves managing breakdown events, dispatching service, and collaborating with dealers and vendors to ensure trucks are returned to the road quickly and efficiently. This position requires strong problem-solving skills and the ability to maintain transparent communication throughout the entire case management process.
Volvo Group is a global industrial company offering a broad portfolio of products and services including trucks, buses, construction equipment, marine and industrial engines (Volvo Penta), autonomous solutions, defense logistics, and financial services. Alongside Volvo Cars, the group operates under the AB Volvo umbrella with a commitment to quality, safety, and environmental sustainability. Volvo Group serves customers worldwide across transportation, infrastructure, and energy sectors.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Volvo Group.
18% below the average for this role