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© All Rights Reserved. ApplyBlast.com
Sidley Austin LLP
The User Support Analyst provides Level II technical support for hardware, software, and technology-related issues, troubleshooting user requests and incidents while delivering high-quality service. The role requires strong technical knowledge and problem-solving skills to work independently and collaboratively in resolving technical issues and supporting the firm's technology. The position involves managing assets, providing break/fix support for telephones, and assisting with projects like hardware or software upgrades. The analyst is responsible for documenting user requests and incident records in the IT Service Management System.
Sidley is a global law firm, collaborating across disciplines and borders to help clients in more than 70 countries achieve business objectives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sidley Austin LLP.