ASM Research
The User Support Specialist – Junior provides entry-level technical support to end users in an enterprise environment, resolving routine hardware, software, and account-related issues. The role focuses on first-line support services, utilizing standard procedures to troubleshoot common problems and escalating complex issues as needed. Additionally, the specialist assists with user onboarding, basic training, and knowledge base contributions to enhance system usability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASM Research.
ASM Research didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role