USIS Incident Manager

Equifax India(2 months ago)

HybridFull TimeMedior$81,593 - $109,460 (estimated)Tech Engineering and Service Ops

About this role

An Incident Management professional at Equifax who proactively manages technical incidents for USIS applications, working to identify and mitigate issues before they impact customers. The role coordinates with technology teams to diagnose problems, communicates status and resolutions to stakeholders, and develops expertise in Equifax applications. It also participates in major incident management and post-incident analysis to define root causes and prevention.

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Required Skills

Incident Management
Service Management
Communication
Monitoring Tools
Root Cause Analysis
Major Incidents
On-Call Support
Stakeholder Engagement
Problem Solving
Technical Collaboration

Qualifications

Bachelor's Degree
Associate's Degree
Technical Certification

About Equifax India

equifax.co.in

We at Equifax help people live their financial best. Our focus is on giving people an equal opportunity to access affordable, mainstream financial services for the things that they want and need in life.

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