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Utility Customer Service Mgr. at City of Galveston - ApplyBlast

Utility Customer Service Mgr.

City of Galveston

4 months ago

Galveston, TX

Onsite

Full Time

Senior

0 applicants

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About this role

A leader in the Utility Billing & Customer Service Division responsible for managing daily operations, revenue collections, and financial reporting for water, wastewater, and garbage services. The role involves supervising staff, ensuring compliance with city ordinances, and driving process improvements to streamline billing and collection activities.

Responsibilities

Manage Utility Billing daily operations and revenue collections
Supervise and direct a team of customer service and billing specialists
Develop administrative procedures for billing and collections
Oversee customer service activities and delinquent collections
Prepare financial reports for City Council and management

Skills

Qualifications

Bachelor's Degree in Accounting5 Years in Billing/Finance5 Years Customer Service5 Years Public Service (Preferred)

About City of Galveston

cityofgalveston.org

Headquarters

Galveston, Indiana, United States

Company Size

1-10 employees

View Profile

N/A

Recent company news

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Are you interested in serving your city in an area of interest and expertise? The Galveston City Council is considering appointments for several city boards and commissions, and we encourage interested residents to apply. The City of Galveston is accepting ap

Aug 29, 2025