UX Research and Intelligence Scale and Process Manager

Qualtrics(11 days ago)

HybridFull TimeManager$173,500 - $249,000Research

About this role

The UX Research and Intelligence Scale and Process Manager at Qualtrics will scale and optimize the company’s centralized UX research function by defining and implementing processes, tools, and infrastructure. This strategic role partners with research leadership to ensure efficient, ethical, and consistent research operations across the organization and to drive insight-sharing at scale.

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Required Skills

Process Optimization
Project Management
Participant Recruitment
Knowledge Management
Data Privacy
Research Ethics
People Management
Tool Evaluation
Metrics Tracking
Collaboration

Qualifications

Bachelor's Degree in Business Administration, HCI, Design, Information and Library Science
Post-Graduate Degree in Business Administration, HCI, Design, Information and Library Science
PMP
Scrum Master
Qualtrics Certification

About Qualtrics

qualtrics.com

Qualtrics is an experience management (XM) platform that helps organizations collect, analyze, and act on feedback across customers, employees, products, and brands. Its AI-powered analytics surface insights like at-risk customers and churn predictions and recommend actions to improve experience and drive revenue. The platform combines survey tools, real-time reporting, workflow orchestration and integrations to operationalize experience data at enterprise scale. Companies use Qualtrics to turn experience signals into measurable business outcomes.