Canadian Tire

UX Research Manager

Canadian Tire(3 months ago)

HybridFull TimeManager$86,425 - $113,624 (estimated)User Experience / UX Research
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About this role

UX Research Manager at Canadian Tire leads and develops a UX Research practice to deliver customer insights across eCommerce, mobile apps, kiosks, and in-store digital experiences. The role focuses on ensuring customer-centric digital experience design through mixed-method research, coaching researchers, and embedding research into product and design processes. This leader also advances research methods and adoption of AI tools to optimize research workflows.

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Required Skills

  • Generative Research
  • Evaluative Research
  • Mixed-Methods
  • Usability Testing
  • Ethnography
  • Surveys
  • Interviews
  • Analytics
  • Data Triangulation
  • Stakeholder Management

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Qualifications

  • Bachelor's Degree in Psychology, Human-Computer Interaction, Sociology or Related
Canadian Tire

About Canadian Tire

canadiantire.ca

Get anything from auto parts to home décor, outdoor living products, fitness/sports equipment, tools and more at Canadian Tire online or one of 500+ stores.

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