Vendor Manager I
Turo(13 days ago)
About this role
The role involves managing support vendor relationships, overseeing support operations across multiple channels, and driving continuous improvement through data analysis. It requires collaborating with cross-functional teams to ensure high-quality customer and support experiences, with a focus on operational excellence and strategic partnership management.
Required Skills
- vendor Management
- Customer Service
- Data Analysis
- Operations Management
- Support Channels
- Performance Optimization
- Relationship Management
- SLAs
- Excel
- Google Workspace
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field
- 5+ years of experience in vendor management, client services, BPO leadership, or support operations
About Turo
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