Vice President, Client Service Management (Retirement Services)
Ascensus(26 days ago)
About this role
The Vice President of Client Services at Ascensus is a senior leader responsible for setting strategic direction for client service teams and ensuring a consistently high-quality experience for plan sponsors and advisors across a regulated 401(k) environment. The role partners across operations, compliance, relationship management, and technology to improve service delivery and client retention. This leader also analyzes trends and champions initiatives to strengthen overall client satisfaction.
Required Skills
- Client Experience
- Relationship Management
- Escalation Management
- Operational Excellence
- Compliance Testing
- 5500 Filings
- Process Improvement
- Project Management
- Knowledge Management
- Team Leadership
+6 more
Qualifications
- Bachelor's Degree
- ASPPA
- CEBS
About Ascensus
ascensus.comEveryone deserves to feel financially secure. We help more people save through partnerships with leading financial institutions and state governments.
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