Vice President, Digital, Media, & Ecommerce Customer Success
Inmar(1 month ago)
About this role
The Vice President, Digital, Media, & Ecommerce Customer Success leads a team responsible for executing Joint Business Plans with assigned clients, working closely with leadership to enhance customer relationships that drive expansion, retention, and loyalty. This role collaborates with cross-functional teams to ensure customer satisfaction with services and addresses any areas of dissatisfaction.
Required Skills
- Customer Engagement
- Business Strategy
- Team Leadership
- Contract Negotiations
- Analytical Thinking
Qualifications
- Bachelor's degree
- Master’s preferred
- 15+ years of experience
About Inmar
inmar.comNew Relic is a leading observability platform that helps software teams monitor and improve their applications and infrastructure in real time. It offers a range of services including application performance monitoring, infrastructure monitoring, and digital experience monitoring, which leverage data to provide insights and facilitate decision-making. Organizations utilize New Relic to gain visibility into their entire technology stack, allowing them to optimize performance, enhance user experiences, and troubleshoot issues efficiently. With its robust analytics and user-friendly dashboard, New Relic empowers developers to build high-quality software faster and more reliably.
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